Job Title: Senior Telecommunications Technical Support Engineer (Carrier Ethernet / Nokia SME)
Location: 100% Remote
Salary Range: $90,000 - $130,000 / year
Role Type: Full-Time, Tier II / Tier III Escalation Support
The Opportunity
Are you the go-to escalation engineer when Switched Ethernet Services go down? Do you treat a high-powered carrier-grade router like a massive Ethernet switch?
A global leader in telecom and digital infrastructure services is seeking a Senior Telecommunications Technical Support Engineer to serve as the ultimate Tier II/Tier III escalation point for a highly specialized EDGE initiative. In this role, you won't be following a standard playbook—you will be the one writing it. You will resolve complex, systemic network outages across large-scale Switched Ethernet Services (SES) and provide technical mentorship to peer engineers.
What You’ll Do
The "Must-Haves" (Required Qualifications)
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