Customer Service Representative – Fiber Internet
Location: Irvine, CA (In-office)
Contract: 3-month contract
Pay: $25/hour
Schedule: Flexible shift
About the Role
We’re hiring a Customer Service Representative (“Concierge”) to join a Customer Experience team supporting fiber internet customers and residents across phone, email, and chat. This role is built for someone who blends empathy and urgency with strong technical troubleshooting—leaving every person feeling personally taken care of, with a next-issue resolution mindset. You’ll thrive in a fast-paced, startup environment and partner closely with Field Services, Sales, and Community Engagement to move work forward.
What You’ll Do
What You Bring
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