Job Title: Computer Operator
Shift: 11:30 PM – 7:30 AM CST (Night Shift)
Preferred Work Locations (in order): Alpharetta, GA/ Berkeley Heights, NJ/Frisco, TX / Omaha, NE
Job Description
A Computer Operator will consistently monitor all online and batch job streams running on multiple mainframes, ensuring all are advancing as expected and meeting client SLAs.
Key Responsibilities:
• Monitor online and batch job streams on multiple mainframes
• Identify issues and notify the Supervisor or Lead Operator for timely correction
• Initiate trouble tickets and assign them to the appropriate teams
• Communicate consistently with team members throughout the shift
• Multi‑task across multiple screens, applications, and tools
• Support critical FinTech Core Banking Operations processes that update thousands of customer accounts and generate essential downstream deliverables
Basic Qualifications:
• Strong computer skills
• Good oral and written communication
• Basic math skills
• High attentiveness (3rd shift role)
• May require weekend rotation after training
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